Returns & Exchanges

Due to the affordable nature and high turnover of our beauty products, we do not offer traditional returns or exchanges. However, we are committed to ensuring you love your look and will replace any items that arrive damaged or incorrect.

Return Process

• 1.
  Check Your Order

  Inspect your package immediately upon arrival to ensure all items are present and reflect the shades you selected.

• 2.
  Document Damages

  If an item arrives broken or defective, take a clear photo of the product and the shipping label as proof for our support team.

• 3.
  Contact Support

  Email our Customer Care team within 14 days of delivery with your order number and any relevant photos to initiate a claim.

• 4.
  Receive Resolution

  Once your claim is verified, we will issue a replacement for the damaged item or provide a digital gift card if the item is out of stock.